Before you travel

questions before the walk

Frequently Asked Questions
An elephant sets out prepared – moving with the season, keeping to the corridor, carrying little. Everything you need to know before you join the walk, answered plainly.

planning your journey

The turning season
How do I book a stay?

Write to us, or book Hatari Lodge and Shu’mata Camp online with the two booking buttons. Tell us when you would like to come, who is travelling and what pace suits you; Tanielle, our reservations host, replies personally within the day with a written proposal. A deposit of 25% confirms the booking, the balance is due 35 days before arrival, and you pay in US dollars by bank transfer or card.

How many nights do you recommend?

There is no minimum stay. Even one night is worth your time, because we make it so. We recommend at least two nights at each of our two houses. If you would like to travel away from the crowds, nurture yourself and the ecosystems around you, and reconnect with the land, we suggest four nights at Hatari Lodge and two to three nights at Shu’mata Camp. Every extra night helps you slow down, reconnect and recharge with the land.

When is the best time to come?

Every season has its own colour and light. June to October is cool, clear and bright, with the most reliable elephant viewing at Shu’mata. November to December brings the short rains, and the country becomes green. January to March is warm, green and quiet, with newborn animals. April to May is the time of the long rains; the elephants are more spread out and take longer to find.

What is included in a stay?

Full board, all activities, park, conservation and concession fees, and transfers between the two properties. Not included: airport and border transfers, First Air Responder (FAR) emergency evacuation membership, laundry, bar drinks, gratuities and personal expenses.

Are children welcome?

The calves walk in the middle of the herd, and children are welcome here in the same spirit. There is a children’s menu, and three villas, each joining two suites through a connecting door. Children up to 4 years stay free; from 5 to 15 years they pay half the adult rate. Tell us their ages and we will shape the days around them.

getting there

The memory of the way
How do we reach you?
Both properties lie within one to two hours of Kilimanjaro International Airport, Arusha, or the Kenyan border – and within a 1.5-hour drive of each other. We arrange every transfer; you simply land.
Do I need a visa?
Most nationalities do. Tanzania’s official eVisa can be applied for online before you travel – the simplest way – or obtained on arrival. We send current, nationality-specific guidance with every booking, so nothing catches you at the border.
What about travel insurance and entry fees?

Tanzania requires mandatory travel insurance (US$44 per person, bought at the airport or border), and from 2026 a Passenger Facilitation Fee of US$45 is added by your airline.

What health precautions should I take?
Speak with a travel clinic or your doctor a few weeks before departure about vaccinations and malaria protection for northern Tanzania – recommendations vary by traveller and season. Evenings here call for long sleeves and repellent; we suggest a natural one. Full health guidance travels with your booking confirmation.

the stay itself

Water, food and little to carry
What makes this a regenerative safari?
Every stay is measured against one question: are we leaving the land, the people and the table more alive than we found them? You travel the elephant’s corridor between Kilimanjaro and Meru, eat from gardens grown with the communities the foods belong to, and your stay grows the work – one garden at a time.
Will we see elephants?

Yes, on most days of the year. Shu’mata Camp lies in the Enduimet Wildlife Management Area, the Tanzanian side of the Amboseli ecosystem, which stretches across the border into Kenya. Kenya’s Amboseli National Park made this ecosystem famous; Enduimet is Tanzania’s Amboseli. The elephants move freely across the border in search of fodder, water and solitude. The herds come over to us to feed and drink, and leave again at first light to avoid the Maasai livestock. The bulls roam day and night for fodder and water, and to come into breeding condition; among them are some of the last great tuskers of Africa. The Tanzanian side remains a safe haven for many elephants, with space to spread out when the pressure of too many tourists in a small, confined park becomes too much. There is no guarantee, as this is wilderness and not a zoo. On our side of the border, the elephants and you, the traveller, have the freedom to feel real and to reconnect with the land.

What will we eat?
A four-course menu at lunch and dinner, changing daily, served by the fire or on the veranda. Around 90% of what we serve is our own production – some 100 rediscovered heritage ingredients turned into roughly 200 dishes with 1,500 small farmers across 44 communities. Wondergarden mocktails are included; house and premium wines are available. Slow Food’s measure is ours: good, clean and fair.
Can you cater for dietary needs?
Yes – and more easily than most. Our kitchen cooks from scratch every day, from gardens we know plant by plant, so vegetarian, vegan, gluten-free and allergy-aware meals are shaped for you rather than substituted. Tell us when you book and the chefs take it from there.
Is the water safe to drink?

We filter and bottle our own drinking water at the lodge and the camp. Bring your own bottle and refill it as often as you like, or buy one from us on arrival. We do not serve imported bottled water.

What about electricity and charging?
Clean power runs around the clock at Hatari Lodge, and the sun powers Shu’mata Camp. You can charge cameras and phones at both. Tanzania uses British-style three-pin sockets (230V) – bring a UK-type adapter.
What wildlife will we see from the lodges?

Giraffes cross the Momella meadow most mornings, so your first encounter is usually at breakfast on the terrace. Zebras, buffalo and warthogs graze in the meadow throughout the day, and in the late afternoon the bushbuck appears at the forest edge; you pass them on the walkway between your room and the lounge. At Shu’mata, the Maasai Steppe opens towards Amboseli along the ancient migratory route of the famous Amboseli tuskers. The gentle giants come to you, on foot, in the jeep, or at a picnic, surrounded by all of Tanzania’s ungulates and other steppe species, as well as its predators and birds of prey. This is your seasonal private Serengeti experience.

How fit do I need to be?
As fit as you wish to be. Much of the best of both places is reached by open jeep; walks are graded gently and can be as short as half an hour or as long as five hours, always with our guides. Say what suits you and the days are shaped to it.
What should I pack?

Dress in layers. From June to October, the early mornings on the steppe are cold, in an open jeep: wear a warm fleece, a windproof layer, a hat and gloves, then lighter clothes by mid-morning. Choose earth colours.

Do I have a private vehicle and guide?

Each party (depending on its number of seats) has its own guide and its own open vehicle for the duration of the stay; we do not combine parties who do not know each other. We train our guides, many of whom have worked with us for many years, and many grew up on the mountain. At Shu’mata, a Maasai naturalist and, on walks, a ranger of the Wildlife Management Area, joins you.

Who meets me at the airport, and how do I travel between the lodges?

Your guide meets you at Kilimanjaro International Airport with a closed vehicle, which is then swapped for a jeep when the safari starts and stays with you for the whole stay. Hatari Lodge is one hour away; Shu’mata Camp is one and a half hours from Hatari by road, through the farmland and open savannah landscape past West Kilimanjaro in the Southern Amboseli ecosystem. The transfer between the two lodges is part of your stay; airport and border transfers are quoted separately.

What is the difference between Hatari Lodge and Shu’mata Camp?

Hatari Lodge is in the forest on Mount Meru: rooms and suites inside Arusha National Park, giraffe on the meadow, Mount Meru and the Ngurdoto Crater on foot, the Momella lakes by canoe. Shu’mata Camp is in the open Maasai Steppe under Kilimanjaro: seven tents on a ridge, elephants on the plain, walks with Maasai naturalists, the open fireplace under the African sky. Most of our guests stay at both: four nights at Hatari and two at Shu’mata, in that order or the other way round, combined with a breakfast and hike on Kilimanjaro’s Shira Plateau: experiencing Kilimanjaro’s peaks without having to climb to the top.

What does a complete journey look like, and roughly what does it cost?

The Kilimanjaro Safari Circuit is six nights: four at Hatari Lodge with Mount Meru, the Momella lakes, the Ngurdoto Crater and the Slow Food gardens; two at Shu’mata Camp with the Shira Plateau, the Maasai naturalist walk and a day in the Amboseli ecosystem. Rack rates per person per night are on the Journeys and rates page, with what is included and the reductions for four nights or more. Tanielle sends a written proposal within the day.

Should I also see the Serengeti?

You can, and we know it well. Jörg walked the Serengeti with guests many times, was the first real walking guide there and wrote the best-known German travel guides to Tanzania. Follow the Elephant is a journey in its own right between two mountains, and most of our guests find it complete. If you wish to add the Serengeti, we do so by air through one partner who works as we do, and we tell you honestly what it costs, what it is like, and what the road version with everybody else looks like.

If this is my first safari, am I missing out?

No. Many of our guests come to Tanzania for the first time, and many come back. Here you see elephants, giraffes, buffalo and zebra without a queue of vehicles; you walk, and you learn from people who know the land. If you later wish to see the Serengeti, you will do so with a trained eye.

our principles

A land left richer
Can we visit an animal orphanage or pet a wild animal?
No – and gladly no. We do not promote or arrange visits to any place where wild animals are kept captive for entertainment or close contact. We offer only authentic encounters in natural habitats, where animals live as they would in the wild. If you are unsure about an activity, ask us – we will point you toward options that honour these values.
Can we visit a Maasai village?
We neither stage culture nor sell it, so you will find no commodified “boma visit” on our programme. Instead: naturalist walks led by Maasai guides on their own ground, and the agreements that let people and wildlife keep the corridor together. Respect and exchange – never culture on display.
How can we support the communities during our stay?

By staying with us, you already do: part of your stay finances the gardens, one garden at a time. Beyond that, walk the Slow Food gardens, have breakfast with the women farmers, and take Wondergarden’s native foods home with you.

START YOUR JOURNEY HERE

For bookings and enquiries, please contact reservation@hatari.travel
or +27 79 604 2406 SA / +255 761 862 229 TZ (What’sApp)

Regenerating the greater Kilimanjaro – one garden, one stay, one traveller at a time.